Billing Policy
Last updated: October 2026
When you place an order on moliser.com, you are making an offer to buy from Moliser LLC. We can accept that offer or decline it, and this page sets out plainly when we would decline. We’ve kept it short on purpose. How your payment itself is protected is explained in our Billing Terms and Conditions.
When we may turn an order down
Declining includes canceling an order after you have placed it, and the reasons are ordinary ones. The item sold out between your order and its preparation. Your bank won’t authorize the payment. The delivery address can’t be verified. Or the order shows the signs of fraud.
None of these is a judgment about you. In each of those four cases, sending the order out would go badly for you or for us, and it’s much easier to halt it here than to call back a loaded freight truck.
Quantity limits
We may also set a maximum number of units of any product per customer, per household and per order.
These limits look beyond the name on the order. Orders that have an account, a card, a billing address or a shipping address in common are counted together, and the limit applies to their combined total. If you have a real reason to buy several of the same item, email us before ordering and we’ll tell you where the limit is.
If we cancel or change your order
We always tell you. The message goes to the email address given at checkout, so a typo in that address is the one thing that could leave you in the dark. It’s worth checking twice at checkout.
You aren’t charged for an order we cancel. Any payment already taken is returned to the card or account it was paid from. Our Refund and Returns Policy explains the timing.
Questions about a canceled or changed order can go to contact@moliser.com or +1 307-434-5328.